Rules for using the SuperHelpers platform.

Eligibility

You must be at least 18 years old to create an account, purchase services, request verification, or use SuperHelpers for hiring-related activity.

Permitted use

• Families may search, shortlist, verify, and contact helpers through available services.
• Helpers may submit accurate profile and work preference information.
• Users must communicate respectfully and use contact details only for legitimate hiring purposes.

Prohibited activity

• Submitting false, misleading, or incomplete information.
• Scraping, copying, or reselling data from the platform.
• Harassing, threatening, or discriminating against other users.
• Attempting to bypass payment, security, or verification systems.
• Using SuperHelpers for any unlawful purpose.

User responsibility

SuperHelpers provides tools, profiles, listings, verification services, and support flows. Final hiring decisions, employment terms, payments, and ongoing relationships are solely the responsibility of the family and the helper. Users should conduct their own checks and use judgement before hiring or accepting work.

Payments and services

Paid packages, verification services, and contact access are provided according to the details shown at the time of purchase. Service availability, pricing, and package terms may change over time.

Content and account access

We may review, remove, or restrict content and accounts that violate these terms, create safety concerns, or misuse the platform.

Grievance and support

For questions, complaints, or support requests, contact [email protected] or Prashant Kumar at 9263340189 by call or WhatsApp. We will review concerns and respond through the appropriate support channel.