Getting started
Understand how to search, compare, connect with, and hire a helper.
Learn how it worksSuperHelpers Support
How can we help?
Find answers about your account, helper search, packages, payments, hiring activity, and verification.
Browse help topics
Get to the right answer quickly
Choose a topic to open the relevant guide or account area.
Find a helper
Search profiles by work category, timing, gender, and location.
Search helper profilesAccount and hiring
Review your hiring activity and keep track of helpers you contacted.
Open my hiringPricing and packages
Compare permanent, temporary, tutor, and assisted-hiring options.
Compare pricingPayments
Review your payment history and check completed package purchases.
View my paymentsHelper verification
Learn about criminal and previous-employment verification reports.
Explore verificationPopular support guides
These guides cover the questions that usually come up while searching, purchasing access, and hiring.
How do I contact a helper?
Review and shortlist profiles, choose the appropriate access package, then unlock contact details to discuss the role directly.
Where can I see my hiring activity?
After logging in, open My Hiring to review contacted helpers and update the status of your hiring journey.
Where can I compare package prices?
The pricing page explains each service type. The final package screen shows current benefits and the payable amount.
How can I make hiring safer?
Review profile information, confirm duties and salary directly, check documents, and consider an additional verification report.
Frequently asked questions
Do I need an account to search helper profiles?+
You can browse available profiles without completing a purchase. Login and an appropriate package may be required when you want to unlock contacts or manage hiring activity.
Is a helper's salary included in the package price?+
No. SuperHelpers package charges cover the access and services listed in the package. You discuss and agree the helper's salary directly with the helper.
What should I do if a payment is not reflected?+
Check My Payments and the payment status shown in your account. If the transaction is still missing, contact support and share the mobile number used for your account and the payment reference.
How do I request helper verification?+
Open Helper Verification, choose criminal or employment verification, and follow the form and payment instructions for the selected check.
How do I get help with my account?+
Contact SuperHelpers by email, phone, or WhatsApp using the support options on this page. Do not share passwords, OTPs, or complete payment-card details.
Still need assistance?
Contact support with your registered mobile number and a short description of the issue. For payment questions, also include the transaction reference when available.
Never share your password, OTP, or complete payment-card details.