Safety Guidelines
Practical safety habits for hiring home help.
SuperHelpers gives families tools and information, but every hiring decision should still include personal checks, clear expectations, and careful communication.
Before you hire
- Review the helper profile carefully and confirm the work category, timing, and location fit.
- Ask for identity documents and references before finalizing work.
- Use verification services for criminal or previous employment checks when the role requires extra trust.
- Interview in a safe setting and include another family member when possible.
When work begins
- Set clear expectations for work hours, duties, weekly offs, salary, and leave.
- Share emergency contacts and house rules in simple language.
- Keep valuables, documents, and private information secured.
- Respect rest time and basic working conditions for the helper.
Ongoing safety
- Check in regularly and address concerns early.
- Update locks, access rules, or emergency instructions when household needs change.
- Trust your judgement if something feels wrong and pause the hiring process if needed.